1. The Support Bonus is available only for existing clients of “Parimatch” who have been registered on parimatch.com.cy and who have a fully verified account.
2. The Support Bonus is valid only for bets placed on the sites parimatch.com.cy and on the official applications for mobile operating systems iOS and Android.
3. To participate in the offer, you shall credit your account with a minimum of €10.
4. The Bonus can be activated in two ways:
A) The Customer sends a request to the Customer Support Team of Parimatch in which he/she mentions that his/her account is eligible to receive the Bonus. It is up to the discretion of the Company to determine if the account is eligible to receive the bonus or not. The Company may also request from the Customer to proceed with a deposit in order for the Bonus to be credited. The Support Bonus is equal to 10% of the aforementioned deposit with a minimum Bonus amount of 5 Euros and a maximum of 100 Euros.
B) The Company, at its discretion, can determine that a number of accounts or an account is eligible to receive the Bonus. The Bonus can be the same or/and different for each account.
5. To receive the bonus go to your profile, section Bonus. Click “Claim”. The bonus will be available in a few minutes.
6. As soon as the offer is activated, the bonus amount will be available for 72 hours to claim at your account, at section “Bonus”. In case the bonus is not claimed within 72 hours, it will be automatically deducted from your account.
7. The Company, at its discretion, decides on the amount of each amount to be credited to each account, and the Customer can see that amount at the 'BALANCE' of his account.
8. If for any reason the bet placed with the amount of the Support Bonus is canceled, then the amount of the Support Bonus will be refunded to the Customer.
9. To withdraw the Support Bonus amount, you must bet it once (1) with odds of not less than 1.65.
10. The calculation of the required turnover is made during the settlement of the bet and not during its placement.
11. The amount of the Support Bonus that will be credited to the Customer's betting account can be used only for bets on sports or other events which are included in the General Terms and Conditions of the Company.
12. The Customer can withdraw the amount of the Support Bonus if all the Terms and Conditions of the present Promotion are met.
13. The option to withdraw from the betting account will be temporarily limited until the Terms and Conditions of the present Promotion are met.
14. For this Promotion, the General Terms and Conditions of the Company are automatically applied.
15. The Support Bonus is available only for one betting account per person, family, apartment, computer or IP address. In case of suspected fraud conducted through multiple registrations (counterfeit accounts, game groups), the Company will cancel the bonus and the winnings due to the user. If a second account was registered, then the bonus will be deducted and all the bonuses and winnings will be canceled.
16. The Company reserves the right to cancel the Support Bonus and/or refuse to provide it to a customer if the customer violated the terms and conditions of the Company or the Company has evidence that the customer has attempted to cheat in order to take advantage of the Support Bonus.
17. In order for the Customer to participate in this promotional offer, it is considered a prerequisite to maintain a fully verified account. In any case, the Company reserves the right to carry out again the procedure of verification of the betting account holder and/or request additional documents for the verification, as well as to suspend the bonus enrolment to the customer’s account at the time of the verification procedure.
18. The Support Bonus is available for Customers who have only one registered betting account.
19. In case of deviation and/or misunderstanding regarding the interpretation of the present terms and conditions, the National Betting Authority interpretation is considered final and binding.
20. These Terms and Conditions may be changed and amended during the Support Bonus period or at any other time. Any amendment/change on the terms and conditions of the offer will be done upon the National Betting Authority approval (articles 23 and 24 of the Code of Advertising (CA.02.2021)). Notwithstanding the above, the customers that have already received the Support Bonus will be bound by the terms on which they relied to accept the Promotion unless the changes are more favorable to the Customers.
21. The Support Bonus cannot be combined with any other Promotion.
22. The cashout option will not be available for bets placed with any type of bonus.
The present Terms & Conditions are valid from 05/01/2022. All previous Terms and Conditions are canceled.